Review benefits & electronic manual & aftercare

Thank you very much for purchasing our product "5 cup rice cooker".


A: 1 year warranty extension

B: 1000 yen Amazon gift card

C: 20% coupon on any item in the store

🌸🌸🌸Regarding gift shipping🌸🌸🌸

Step1: When you receive the product, please post a product review.

Step 2: Enter desired type (ABC), order number, and review details.

Send by email or LINE!

*Please choose one from the three types A to C. You will receive one gift for each order.

This product comes with a worry-free 1 year warranty.
In case of unexpected trouble,
We will provide a exchange or full refund for a new set!
Below are some examples of common issues, but please feel free to contact us 📲.
  1. Poor power connection, power does not turn on
  2. I can't cook rice
  3. Rice burns, has a core, is watery
  4. (E1, E2) Error Display
  5. The warming function cannot be used

In the above cases, you can contact our Customer Support Center via email or LINE.


Please send the content in the form of an example sentence ⬇️⬇️
Order number: xxx-xxxxxxx-xxxxxxx
Model number: S-RC030W
Issue: Poor power connection or missing accessories
Hope measures: exchange or refund
*For exchanges, please provide shipping information (name, address, postal address, phone number).


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